Test Bank For A Systems Approach to Small Group Interaction Stewart Tubbs 11 Edition
Chapter 2: Communication Processes
TRUE-FALSE QUESTIONS
1. According to Harvard research Daniel Goleman, emotional intelligence is a combination of intrapersonal communication (personal competence) and interpersonal communication (social competence).
Answer: True
2. Interpersonal communication is defined as the process of creating meanings in the minds of others.
Answer: False
3. The ability to receive, interpret, analyze, and respond to messages is regulated by a person’s emotional intelligence.
Answer: True
4. When a person sends an Unintentional messages, they are transmitted through verbal communication only.
Answer: False
5. The gap between what we intend to communicate and what is actually received is called the semantic differential.
Answer: False
6. Research shows that a group’s interaction patterns clearly affects the group’s success.
Answer: True
7. Sincere speakers blink between 10 and 20 times per minute.
Answer: True
8. Females consistently give more eye contact than males.
Answer: True
9. In a study of physically attractive people, it was found that they are considered to have less
credibility than their less attractive counterparts.
Answer: False
10. An endomorph is a person who is tall, thin, and fragile.
Answer: False
11. You should void using technical jargon to impress others. This can confuse rather than clarify.
Answer: True
12. An average speaking rate is 150-200 words per minute.
Answer: False
13. Inflection refers to the resonance of the voice.
Answer: False
14. According to research, the more uncomfortable a speaker is, the more disfluencies she/he
uses when talking.
Answer: True
15. Interestingly, the filler words “um” and “uh” are also used in several other languages,
including French and Turkish.
Answer: False
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